Overview
Communication is central to all aspects of management. This topic begins with a short overview of communication theory. It then looks at all levels of communication ranging from interpersonal communication to small group dynamics, to internal and external organisational communication. Specific topics include conflict management, internal communication strategies, communication with … For more content click the Read More button below.
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Tuition pattern
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Aims
This topic aims to:
- Assist students to enhance their communication skills as managers
- Provide students with a theoretical and conceptual basis for undertaking a wide range of managerial communication tasks
- Assist students to develop a structured approach to organisational (corporate) communication
- Explore a number of communication issues specific to the health sector
Learning outcomes
On completion of this topic you will be expected to be able to:
1.
Explain and apply communication theories and concepts
2.
Critique the role of communication in organisational culture, change management, leadership, conflict management and group dynamics
3.
Propose solutions to issues faced by clients, consumers and carers in communication in a clinical setting
4.
Evaluate the impact of technology and social media on approaches to managing the media, public relations and crises
Assessments
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Current students should refer to FLO for detailed assessment information, including due dates. Assessment information is accurate at the time of publishing.
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Requisites information
Pre-requisites: